Broker blog from Delta Dental

Tag: small business (Page 1 of 2)

Affordable dental benefits for small businesses

The overall economy might be strong, but that doesn’t mean businesses of every size aren’t feeling the pinch from inflation. The inflation rate jumped from 1.4% in 2020 to 7% in 2021, and it’s on track to be even higher in 2022. In this environment, it’s natural for businesses to look for ways to cut costs and save money.

Thankfully, Delta Dental’s Small Business Program (SBP) plans mean that dental benefits don’t have to be a casualty. With our SBP plans, it’s never been easier for your clients to help protect employees’ smiles without breaking their budgets.

What is the Small Business Program?

The Small Business Program is Delta Dental’s plan offerings for businesses with two to 99 employees. These plans are designed to be flexible so that your clients can choose the options that make the most sense for their businesses. They’ll be able to save money while still offering their employees great coverage.

What kind of coverage options are available?

SBP dental plans are available in a three-tier structure to meet clients’ needs regardless of budget. Delta Dental PPO™ and DeltaCare® USA plans are available at each tier.

If your clients are looking for more, they can pair their Delta Dental plan with a DeltaVision plan (please note, only plans administered by Allied Administrators are eligible for DeltaVision pairings). There are also options with Delta Dental PPO plans for voluntary benefits, where employees pay anywhere from 50% to all of the premiums.

For more details, explore our SBP plan comparison.

Why should businesses offer dental coverage when budgets are tight?

Offering dental benefits can help your clients save money over the long run. Each year, over $45 billion is lost in productivity because of dental issues, according to the Centers for Disease Control and Prevention. Employees without coverage may avoid going to the dentist or delay care because of the cost, which can result in more severe dental issues and more time off work. In contrast, employees with dental coverage are more likely to visit the dentist and maintain a higher level of health and wellness.

With SBP plans, any of your clients can help employees stay healthy — and their budgets to stay in check!

Dental and vision, together

Did you know that Delta Dental offers a vision benefit for small businesses? By pairing vision with a dental plan, this package offers small business clients a single invoice with great rates. Here’s what you need to know about DeltaVision, Delta Dental’s vision offering.

Who’s eligible for DeltaVision?

DeltaVision is offered through our Small Business Program (SBP), designed for groups of two to 99 members. DeltaVision plans are available to brokers working with Allied Administrators.

Paired plans are available in the District of Columbia and the following 14 states: Alabama, California, Delaware, Florida, Georgia, Louisiana, Montana, Maryland, Nevada, New York, Pennsylvania, Texas, Utah and West Virginia.

Why get a DeltaVision plan?

DeltaVision plans offer:

  • Great coverage and extensive network access. All DeltaVision plans are offered on VSP’s Choice nationwide network and include access to over 100,000 access points and popular benefits such as exams, lenses and allowances for frames or contact lenses.
  • Extra savings. DeltaVision plans offerextra savings on additional pairs of glasses, sunglasses, routine retinal screenings and laser vision correction.
  • Flexible funding. With a wide range of DeltaVision plans available, your clients can choose the plans that fit their needs and budget.Voluntary and employer-paid options are also available. Our Easy Options plan lets members choose an upgrade for frames, contact lenses, anti-reflective lenses, progressive lenses or photochromic lenses at the time of service with their VSP network doctor.
  • Added wellness benefits. Through the Diabetic Eyecare Plus program, retinal screenings for people with diabetes are available at no cost, as are extra exams and services for those with diabetic eye disease, glaucoma or age-related macular degeneration.

Ready to pair DeltaVision with dental for your small business clients? Contact our Sales team for more information.

How small businesses can use benefits to attract and keep talent

As small businesses continue to recover and reopen, they’re faced with new challenges recruiting and retaining employees. More than 40% of small business owners reported having trouble finding job candidates to fill open positions, according to a recent survey from the U.S. Chamber of Commerce. 

This has led many small business owners to revisit their benefit offerings to improve retention and productivity. And in our partnerships with brokers, we’re seeing many brokers create opportunities by stepping in to help their clients stand out in this challenging hiring environment.

Areas of opportunity to enhance small business offerings

As a broker, you can help small business clients recruit and retain talent by understanding what attracts employees and entices them to stay.

For 63% of job seekers, benefits and perks are major factors in determining whether to accept a job, according to Glassdoor’s Employment Confidence Survey. Employees are increasingly seeking out comprehensive benefits and perks, so brokers must be knowledgeable and creative when helping clients build benefits packages.

Dental and vison benefits are important to potential hires

Quality benefits that include dental and vision coverage are one of the most important considerations when candidates choose a position, according to a Fractl study on employee benefits. Combining these core benefits with wellness benefits, many of which can be delivered with no or minimal cost to the employer, can help small business owners differentiate themselves in a crowded marketplace.

Add value by pairing benefits

Research by Delta Dental and feedback from small business owners and brokers show that pairing products is a popular option. When you pair dental and vision benefits, you can help speed up the selection process and streamline plan administration ― there’s one application, one itemized bill and a single point of contact. Simplifying the administration can also free up time to partner with your clients and help them attract talent with a creative, innovative and well-designed collection of benefits. 

Note that our vision pairings are available only through Allied Administrators and in states where DeltaVision is offered. DeltaVision plans are currently available in AL, CA, DC, DE, FL, GA, LA, MT, NV, PA, UT and WV. 

Creating a benefits package is just the start

After your client purchases a package, you can continue to play a vital role by ensuring that products are easy to maintain, monitoring trends in the employment market and researching what employees want when they make employment decisions. And don’t forget to visit Insider Update to stay on top of benefits trends.

With a strategic, informed, and solution-focused broker in their corner, your clients can spend more time serving their customers and teams and less time trying to be benefits professionals.

8 ways selling got easier than ever this past year

In a year like 2021, it’s easy to lose track of the many updates to Delta Dental plans. From telehealth options to online resources, here are eight features, resources and improvements Delta Dental introduced in 2021 that will make selling in 2022 easier than ever.

1. Teledentistry lets clients use their benefits outside of the dentist office

In 2021, Delta Dental launched not just one but two teledentistry initiatives. Available under Delta Dental PPO™ and Delta Dental Premier® plans, Toothpic and Delta Dental – Virtual Consult let members use their diagnostic and preventive benefits to see Delta Dental dentists remotely at no cost.

Toothpic is perfect for members who just need a quick check-in, and Virtual Consult is meant for members with more serious concerns that may require a prescription for treatment.

2. New videos make understanding networks and plans easier

The world of insurance can be difficult for your clients to navigate. As an industry professional, you know the value of clear and easy-to-understand communication. That’s why we’ve put together videos that you can share with clients to help them understand the differences between plans and the online tools and resources available to them.

3. The Delta Dental Mobile App is getting more features and more user friendly

Delta Dental is relaunching the Delta Dental Mobile App for 2022. The new app is faster and more stable and offers useful features such as member ID cards, dentist search and a cost estimator. It will also be available on both Android and iOS. The old version of the app will be unavailable starting December 20.

4. Delta Dental and VSP are partnering up for paired vision and dental

This year, Delta Dental partnered with VSP to offer vision coverage to Small Business Program (SBP) groups. This coverage is available for groups with as few as two members and as many as 99 and is structured in the same tiers as regular SBP coverage.

5. New open enrollment resources for your clients are available

This past open enrollment season brought multiple new features to help your individual clients and your group clients’ employees understand and make the most of their coverage options. In addition to the videos and teledentistry tools already covered, these resources include a new focus on “virtual” booths for open enrollment periods conducted remotely, quality ratings for dentists and refreshed website and customer service experiences. Speaking of quality ratings…

6. DentaQual ratings help clients find dentists they’ll love

Delta Dental added DentaQual ratings to our dentist directory. Members can use DentaQual ratings to compare dentists based on objective measurements such as procedures success rate, value and patient retention. These ratings offer a simple and transparent solution to the problem of finding a great dentist.

7. Customer service gets reimagined

After two years of development, design and implementation, we rolled out our new customer service initiative, CX Reimagined. CX Reimagined brough an emphasis on soft skills, like empathy, active listening and de-escalation. Since we rolled out the CX Reimagined initiative, more customers than ever before have told us that they’re satisfied with their service and that they’d recommend Delta Dental’s customer service to others. That means that you can feel confident recommending Delta Dental to your clients.

8. Delta Dental’s NCQA Credentialing Accreditation was renewed

Delta Dental Insurance Company’s NCQA Credentialing Accreditation was renewed through March 2024.

“Achieving NCQA Credentialing Accreditation demonstrates that Delta Dental Insurance Company has the systems, process and personnel in place to conduct credentialing in accordance with the strictest quality standards,” said Margaret E. O’Kane, president of the National Committee for Quality Assurance (NCQA).

NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA’s Credentialing Accreditation is a quality assessment program that focuses on consumer protection and customer service improvement.


These major updates from 2021 will help you manage your business and sell Delta Dental plans. We’re proud to be your partners in delivering great coverage to your clients. Together we shine, and we’ll see you in 2022!

Note: This post was updated to remove references to the broker rewards dashboard. This feature is being updated and is currently unavailable.

Pair dental and vision coverage with DeltaVision®

Clients love the simplicity that comes from paired plans. Easy-to-manage invoicing and a simpler benefits search make for a more enjoyable shopping and buying experience. DeltaVision® will help you bring vision and dental coverage to your small business clients in a single package.

What is DeltaVision?

DeltaVision is a vision plan offered to SBP clients in partnership with VSP. Whether a small business group has as few as two members or as many as 99, it can add vision coverage with DeltaVision. Please note: DeltaVision plans must be purchased with one of Delta Dental’s SBP dental plans and can’t be purchased separately.

Why is DeltaVision the right choice for my clients?

DeltaVision offers more than just basic vision coverage. In addition to regular check-ups and coverage for frames and lenses, DeltaVision plans feature:

  • An industry-leading network. DeltaVision plans feature VSP’s nationwide network with access to tens of thousands of doctors.
  • Flexible prices. DeltaVision is available at different price points, just like SBP dental plans, so it’s easy to find the right fit for your clients’ budgets.
  • Enhanced savings. Through VSP, DeltaVision members will enjoy extra savings on glasses and sunglasses, routine retinal screenings and laser vision correction procedures.
  • Expanded benefits. Similar to the optional SmileWay® Wellness Benefits available under dental plans, DeltaVision members with diabetes are eligible for the Diabetic Eyecare Plus Program, which includes additional exams and services for diabetic eye disease, glaucoma and age-related macular degeneration.
  • Easy-to-understand choices. The DeltaVision Easy Options plan lets members choose the benefits that suit their needs from a frame allowance or a contact lens allowance. (Easy Options is currently available in Utah and is pending regulation in other states.)

Where is DeltaVision available?

For effective dates in 2022, DeltaVision plans are currently available in AL, CA, DC, DE, FL, GA, LA, MT, NV, PA, UT and WV. DeltaVision plans are available to brokers working with Allied Administrators.

Don’t wait to bring vision coverage to your small business clients. To get started with DeltaVision, contact a sales representative or your general agent today.

Track your success with our broker rewards dashboard

If you sell our small business plans, here’s a tool that can help you shine! The small business rewards program dashboard for brokers has everything you need to take full advantage of our broker rewards program.

Retention information

Some of the dashboard’s helpful features include:

  • Your rewards program earnings
  • Your bonus level status
  • Targets that show you how many new sales you need to reach the next bonus level
  • New sales and persistency bonus status summaries
  • Active groups retention counts
  • Total groups year-to-date, including new and existing groups
  • A downloadable report
  • Rewards program eligibility rules and requirements
New sales information

And if you need support, it’s available via email or phone at 866–760-4080.

To take advantage of all the dashboard has to offer, register today. The process is simple. All you need to get started is a few pieces of information:

  • Your name
  • Agency name
  • Email address
  • Social Security or individual taxpayer identification number

After you’ve entered the required information and we’ve located your broker account, we’ll send you a validation email to complete your registration. Note that you may not be able to access the dashboard directly if your agency is the legal entity receiving commissions rather than you.

For questions about the dashboard or the broker rewards program, please contact your Delta Dental sales account executive. Interested in selling to small business? Learn more about our Small Business Program.

Note: The broker rewards dashboard is being updated and is currently unavailable.

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