Broker blog from Delta Dental

Category: Resources (Page 1 of 2)

Discover useful resources to help you sell new plans and support your clients.

Check out this email campaign to help your clients make the most of preventive care

Making full use of diagnostic and preventive services is one of the best things your group clients can do to stay healthy and save money. Regular trips to the dentist can help catch little problems before they become big ones. That means members can avoid potentially costly and painful dental problems and groups can save money and avoid lost productivity, all by increasing D&P utilization.

Enter the preventive care reminder campaign

The new preventive care reminder campaign can help your group clients boost D&P utilization. This is an email campaign for members who haven’t generated any dental claims in the past seven months. As part of this campaign, members will receive a series of three emails. They’ll receive:

  1. An email reminding them to schedule an appoint for a cleaning and exam.
  2. A congratulatory email after their visit for taking charge of their oral health. This email will also encourage them to set a reminder to return to the dentist in six months.
  3. A reminder email to schedule another exam and cleaning (if they chose to set one).

Does this campaign really work?

By comparing claims data across different groups, we’ve found a 37% increase in preventive care utilization rates among employees who receive and open preventive care reminder emails.

Higher D&P utilization means healthier smiles for members, more savings for group clients and another perk you can use to make selling Delta Dental even easier. That’s what we call win-win-win.

Want more info about the preventive care reminder campaign? Contact your Account Manager!

New videos help explain Delta Dental’s networks and online tools

With a new series of educational videos, it’s easy to help your clients make the most of their plans. Whether your clients offer Delta Dental PPO™, DeltaCare® USA or both, you’ll find useful resources to showcase Delta Dental’s networks and online tools.

Get to know Delta Dental’s online tools

Encourage members to sign up for an online account. This video walks members through the robust online tools Delta Dental offers, including plan details, claim history, personalized cost estimates, the online dentist directory and a wealth of wellness resources.

What if your client’s plan doesn’t include the Cost Estimator? No worries. This shorter version of the same video touches on the same helpful features, minus the personalized cost estimate.

Understand the Delta Dental networks

A PPO plan offers savings, quality assurance and simplicity. This video explains the advantages of this plan and how your clients’ enrollees can find a PPO dentist online.

Want to include the Delta Dental Premier® network to offer a wider selection of dentists? This video introduces both the PPO and Premier networks and explain how to search for both in our dentist directory.

For clients that offer a DeltaCare USA plan, this video covers the basics of this prepaid plan and shows how to select a primary care dentist.

Ensure accessibility

These videos were designed with accessibility in mind. While the vibrant visuals support the narration, all key messages are conveyed in the audio, which can also be accessed through closed captioning.

Share the videos easily

To share these videos on your website or intranet, just click on the videos to navigate to YouTube. Below the video you wish to share, click on Share > Embed. Then copy and paste the code into your webpage or intranet site.

2021 Small Business Program: Networks made simpler

A new video is now available to help explain the Delta Dental PPO™ and Delta Dental Premier® networks. Designed especially for Small Business Program (SBP) clients, this video highlights the differences and similarities between these networks.

Two networks, one satisfying experience

This video will help SBP clients understand the following points about our networks:

  • Members with a Delta Dental PPO plan can see any licensed dentist.
  • Between the PPO and Premier networks, Delta Dental has the nation’s largest dental network1 — finding in-network dentists is easy.
  • Members with Delta Dental PPO plans will usually save the most when they visit a PPO dentist. For members who want to visit a Premier dentist, a Delta Dental PPO Plus Premier™ plan will help increase their savings.

Stay tuned for more updates on our 2021 SBP portfolio! Looking for an overview of the SBP portfolio as a whole? We’ve got you covered.

1 Delta Dental Premier is the largest dentist network nationwide based on total unique dentists, as of March 2020, according to Zelis Network360.

2021 Small Business Program changes: Overview

The end of 2020 is right around the corner, and that can mean only one thing: updates to plan portfolios for 2021! In particular, big changes are coming to the Small Business Program (SBP) portfolio.

Introducing the three-level system

The biggest update to the SBP portfolio in 2021 is the new three-level plan structure. Whether Delta Dental PPO™, Delta Dental PPO Plus Premier™ or DeltaCare® USA, all plans will now be classified Deluxe, Advantage or Core.

  • Core plans offer the baseline benefits and value that Delta Dental plans are known for.
  • Advantage plans balance the value offered by Core plans with the expanded benefits and coverage of Deluxe plans.
  • Deluxe plans offer the most coverage and the highest levels of benefits without compromise.

More, more, more

Delta Dental PPO plans are getting more of the benefits and options that brokers’ clients have been asking for. These new features include:

  • More coverage for popular benefits, like white fillings in front and back teeth
  • More dual choice and Core/Buy-Up plans for clients looking for more plan options
  • More voluntary plan choices
  • More plans for groups with 2–4 employees
  • And even more!

It’s all about value

When your clients think about Delta Dental, they think of great benefits and amazing value. The changes coming in 2021 are going to make that even clearer. These plans are going to be easier to understand, feature more of the benefits your clients will love and offer coverage for more groups no matter their size.

Stay tuned for more posts with updates on our 2021 SBP portfolio!

Grin! for Kids: a value-added resource for family dental plans

Educating families about dental care in creative ways raises prospects for buy-in to a Delta Dental plan. The way to engage children in dental care is to give them opportunities to learn about taking care of the teeth, gums and mouth so their smiles are healthy.

Grin! for Kids is a coloring and activity book with fun, educational projects for children in grades K‑5. It is a free resource that adds value to a Delta Dental plan. The book can be printed out at home for easy access, as parents show children about preventive care in taking advantage of plan benefits.

Each issue of Grin! for Kids, available in English and Spanish, contains new ideas and information that families can share as they maintain regular visits to their dentist under their plan.

Grin! offers clients and their employees a free and fun wellness resource

Encourage your clients to brighten their smiles — and their days — with Delta Dental’s fun, informative and free e‑magazine: Grin!

Available in English and Spanish, this quarterly publication is full of useful and entertaining content, such as:

  • The latest news on dental care — including what to do during the coronavirus pandemic
  • Advice from experts
  • First looks at innovative technology
  • Fun features
  • Healthy recipes, and more

And because dental health is strongly tied to overall health, Grin! also explores how many chronic health conditions, including heart disease, diabetes and depression, are related to dental care. In fact, Grin! explains how allergies and oral health are related in the recent summer issue.

See for yourself: Check out the latest edition of Grin! here. And it’s easy to subscribe. With just one click, your clients and their employees can receive all that Grin! has to offer, four times per year. 

Healthy, happy employees are the key to a productive workplace, and Grin! can help. Why not offer it your clients today? 

And if they do choose to subscribe to Grin!, be sure to remind them to download this free poster that they can use to promote this great resource to their employees.

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