Open enrollment can be difficult for your group clients to navigate, but they won’t have to go it alone. Flyers, videos and more are available to help them understand their coverage options, choose the right plans for their needs and make the most of their benefits.
What’s new
In addition to the annual updates to flyers and other material, new initiatives and resources are available for this year’s open enrollment season.
Virtual booths
Your clients who use virtual open enrollment software can get all the benefits of having an in-person Delta Dental representative virtually. With flyers, presentations and a live representative, a virtual booth session is the perfect educational source for employees who can’t make it into the office. (Virtual booth sessions with a live Delta Dental representative require a minimum of 100 attendees.)
Quality ratings for dentists
Choosing the right dentist can be tricky. The new DentaQual rating system provides a simple and objective rating system based on a dentist’s past performance. That makes it easy to find dentists who deliver effective, appropriate and fairly priced service.
Virtual dentistry
Two options are available for clients who are looking for teledentistry tools: Delta Dental – Virtual Consult (PDF) is a video-based app for members to consult with a Delta Dental dentist live, and Toothpic (PDF) is a photo-based app that lets members submit photos of problem areas for professional analysis.
The Cost Estimator and other tools from Delta Dental
Callback assist
When your clients contact Delta Dental’s Customer Service, they can now get a convenient callback instead of having to wait on the line.
A redesigned website
In 2020, we rolled out a whole new design for our website and refreshed its content. This new design makes finding answers easier, whether choosing a plan, understanding benefits or just looking for tips on maintaining a healthy smile. Some helpful pages are:
Delta Dental members resource page. Help members plan visits, know what to expect at the dentist’s office and what to do after they complete their visit. There’s also useful information about value-added benefits like virtual dentistry and a wellness library with articles, videos, recipes and more.
Smile On. For clients with employees who may be retiring or ineligible for full-time benefits, Smile On is a great way for them to get affordable coverage that meets their needs.
New video content
These videos provide short and direct explanations of Delta Dental’s plans and features. Encourage your clients to share these videos on their websites or intranets. All they need to do is click the videos to navigate to YouTube, click Share > Embed and then copy and paste the code into their webpages or intranet sites.
These videos also feature Spanish closed captioning. To turn on Spanish captions, click the settings symbol (the cogwheel icon), then click Subtitles/CC and choose Spanish from the list.
Delta Dental PPO™ network
All about the Delta Dental PPO network
Delta Dental PPO and Delta Dental Premier®networks
Get to know Delta Dental’s PPO and Premier networks
DeltaCare® USA
Welcome to your DeltaCare USA plan
Online resources
Your online resources from Delta Dental
Online resources including the Cost Estimator
The Cost Estimator and other tools from Delta Dental
Flyers
For clients who are interested in an in-depth look at some of our value-added features, these flyers offer additional information.
Additionally, you may find the open enrollment benefits resources page useful for yourself or to share with clients. This page includes flyers that can be printed and shared with prospective Delta Dental members and current members. These flyers cover:
Plan basics
Using a Delta Dental plan
Understanding dentist networks
Accessing online resources
Orthodontic coverage (braces)
Individual coverage
Value-added features
Open enrollment doesn’t need to be a challenge. These online resources make it easier than ever before for prospective Delta Dental members to choose the right plan and make the most of their benefits!
