With the holiday season in full swing, sometimes the daily to-do lists can seem never-ending. That’s why we want to help your clients cross one thing off their list: Educating new enrollees — and reminding current enrollees — about their rights.
Federal and state laws require groups to notify enrollees about enrollee rights and privacy practices.1 The good news is, we’ve made it easy for your clients to share this information.
You can learn more about the notices on our administrator web pages. Enrollees can also view and download each notice on our website. Additionally, during open enrollment we provide groups with an enrollee flyer summarizing the notices.
Remind clients to share the notices with current enrollees annually, and with all new enrollees within 30 days of eligibility.
Here are some ways clients can share:
- Post the notices on the company Intranet
- Email employees a link to the notices
- Place copies of the notices in common areas, or in the HR area
- Include copies of the notices in your next company mailing
If clients or their enrollees have any questions about the notices, they can call 866–530-9675.
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1 Self-funded groups are not required to share Delta Dental’s enrollee notices and may opt to use their own notices; however, these notices cannot be in conflict with Delta Dental’s practices. If clients have questions about the notices, they can contact their account manager.